Privacy policy

Privacy policy

We are aware that you place your trust in us. We therefore see it as our responsibility to protect your privacy. On this page we will tell you what information we collect when you use our website, why we collect it and how we use it to improve your user experience. This privacy policy applies to the services of Finca Sueño de Vida. You should be aware that Finca Sueño de Vida is not responsible for the privacy practices of any other sites or resources on our website. By using this website you indicate that you accept the privacy policy. Finca Sueño de Vida respects the privacy of all users of its site and ensures that the personal information you provide is treated confidentially.

Privacy Statement
Finca Sueño de Vida, located at Camino Las Barrancas 161, 29130 Alhaurín de la torre (Málaga), is responsible for the processing of personal data as shown in this privacy statement. In doing so, we comply with the directives and requirements set out in the General Data Protection Regulation from 25 May 2018, this regulation will apply throughout the European Union.

 

Contact details
Finca Sueño de Vida
Camino Las Barrancas 161
29130, Alhaurín de la torre (Málaga)
info@finca-suenodevida.com
+34 685 13 90 57

Data Protection Officer: Nicole Vermeer

 

Personal data that we process
Finca Sueño de Vida processes your personal data because you make use of our services and/or because you provide us with this data yourself by means of contact and/or reservation forms. An overview of the personal details we may process: – First name and surname – Sex – Date of birth – Address details – Telephone number – Email address – Driving licence number – Passport number – Credit card number – Newsletter registration – IP address – Permissions.

 

For what purpose and on the basis of which basis does Finca Sueño de Vida process personal data?

  • Handling your reservation and payment
  • Sending you our newsletter
  • To be able to call you or send you an email if this is necessary to provide our services
  • To inform you about possible changes in our services
  • To keep you informed about the status of your reservation
  • To keep you informed about any changes in our services.


Finca Sueño de Vida also processes personal data if we are legally obliged to do so, such as data that we need for our tax return or the provision of data to the Police or other competent services. – If visitors leave comments on the site, we collect the data shown in the comment form, the visitor’s IP address and the browser user agent to help detect spam.

 

Automated decision-making
Finca Sueño de Vida does not make any decisions based on automated processes about issues that can (significantly) affect people. These are decisions made by computer programs or systems, without the intervention of a human being (for example an employee of Finca Sueño de Vida).

 

Finca Sueño uses the following computer programmes or computer systems

  • VikBooking Hotel software for processing your reservation.
  • Outlook for the email communication
  • Mollie Payments for online payments
  • Mailchimp for newsletters

 

How long we keep personal details
Finca Sueño de Vida will keep your personal data for the purposes for which they are collected. When making a reservation you agree to this. If you have any questions you can contact us via info@finca-suenodevida.com.

 

Sharing personal details with third parties
Finca Sueño de Vida will only share personal details with third parties if this is necessary for the execution of our agreement with you or to comply with a legal obligation. For example for the registration of car hire, bike hire, purchase of tickets for events.

 

Cookies, or similar techniques, that we use
Finca Sueño de Vida only uses technical and functional cookies and analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical functioning of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferences. They also enable us to optimise our website. You can unsubscribe from cookies by configuring your internet browser in such a way that it no longer saves any cookies. In addition, you can delete all information previously stored using your browser settings.

Third-party posts on this site may contain embedded content (e.g. videos, images, messages, etc.). Embedded content from other websites behaves exactly as if you had visited this other website. These websites may collect data about you, use cookies, embed third-party tracking and monitor your interaction with such embedded content, including interaction with embedded content when you have an account and are logged on to that website.

 

Accessing, modifying or deleting data
You have the right to access, correct or delete your personal data. You also have the right to withdraw your possible consent for the data processing or to object to the processing of your personal data by Finca Sueño de Vida and you have the right to data portability. This means that you can request us to send the personal details we have about you in a computer file to you or another organisation named by you.

You can send a request for inspection, correction, deletion, data modification or a request to revoke your permission or to object to the processing of your personal data to info@finca-suenodevida.com.

To make sure that the request for inspection is made by you, we ask you to send a copy of your identity document with the request. Please make sure that your passport photo, MRZ (machine readable zone), passport number and Citizen Service Number  are blackened in this copy. This is to protect your privacy.

We will respond to your request as quickly as possible, but within four weeks. Finca Sueño de Vida would also like to point out that you have the possibility to file a complaint with the national supervisory authority, the Autoriteit Persoonsgegevens. You can do this via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

To unsubscribe or change your details for our newsletter, you can use the enclosed link to change your details or to unsubscribe at any time.

 

How we secure personal details
Finca Sueño de Vida takes the protection of your data very seriously and takes appropriate measures to prevent abuse, loss, unauthorised access, unwanted disclosure and unauthorised changes. If you have the impression that your details are not properly secured or if there are indications of misuse, please contact us via info@finca-suenodevida.com.