Terms and conditions

Terms and conditions

Terms of payments

  • We confirm all arrangements, payments and purchases of tickets, green fees etc. via email. The deposit of the reservation is 50% of the total sum (reservations for green fees, car and bike rental and other tickets 100%). We ask you to pay the deposit within 48 hours if you have not already done so at the time of booking. You pay the full invoice amount at arrival within 4 weeks after reservation.
  • The remaining payment is due 4 weeks before your arrival.
  • You will always receive an invoice with VAT at the end of your stay and pay the remaining amount for activities, honesty bar, dinner, etc.

     

Cancellation policy

Unfortunately, it can happen that you have to cancel your stay due to unexpected circumstances. We advise you to take out good travel and cancellation insurance so that all parts of your holiday are insured. We will issue a cancellation invoice after full payment of the amount to be invoiced.

We apply the following conditions:

  • Cancellation up to 4 weeks prior to arrival: 50% of the total travel sum.
  • Cancellation as of 4 weeks prior to arrival: 100% of the total travel sum.
  • Entry tickets and service charges for attractions and other events cannot be cancelled.
  • Fixed green fees can only be cancelled on the basis of the cancellation conditions of the golf course concerned.
  • If you have rented a car or bike through Finca Sueño de Vida and you cancel, this will be done in consultation with the rental company and any costs will be passed on.

 

General terms and conditions

  • Breakfast is not included in the room rates. But it can be booked separately.
  • When making a reservation, the number of people who will be staying overnight must always be correctly stated.
  • The rooms are suitable for a maximum occupancy of the number of persons mentioned on our website. It is therefore not allowed to stay in the cottages with more people than stated.
  • Check-in is possible from 15.00 till 22.00. Please inform us at least one day in advance of your expected check-in time. Earlier or later check-in times are possible on request and dependent on availability.
  • Check out before 10.00 hours.
  • The owners and staff of B&B Finca Sueño de Vida cannot be held responsible or liable, directly or indirectly, for any form of damage, theft or loss caused during your stay or related to the use of the facilities on the premises. Your stay is at your own risk.
  • We ask for a deposit of 150,- euros. This will be returned in full if everything is left behind complete and without damage. Should any damage or loss occur during your stay? Please inform us of this. We can then solve this in consultation.
  • The prices include a limited, but reasonable use of air conditioners.